About AXESSSM Rapid Assesment Key Security FAQs

FAQs

What is the AXESS Pro key?
The AXESS Pro Key is a USB drive containing the AXESS Pro Program. The Pro Key allows you to collect networked device print data without having to install anything on your network.

How does the Pro key work?
The AXESS Pro Key performs an SNMP (Simple Network Management Protocol) scan on each IP address located within the network. The relevant print data, including page counts, error codes, supply levels and current status, is pulled and tabulated for your analysis.

What data will the Pro key provide me?
The AXESS Pro Key will provide you with data regarding the following:
Life page counts
Current supply levels
Current Maintenance kit levels
Location
Asset #
Serial #
Model #
Manufacturer

What is AXESS Print Management?
AXESS Print Management is a powerful, easy to use system that provides visibility to valuable printing information on your network by remotely monitoring your printers, multifunction devices, copiers, and fax machines.

How does AXESS work?
After the installation of the DCA (Data Collector Agent) AXESS uses SNMP (Simple Network Management Protocol) to gather your network print data. This data is then sent to the AXESS Secure Server and pushed to the AXESS Print Management web portal. You will then be able to view data by logging into your account at www.irysprintmanagement.com. Once logged-in you will have access to your network’s printing information, allowing you to make educated decisions to help take control of printing costs.

What is the Data Collection Agent?
The Data Collection Agent (DCA) is the program that is installed on your network. Once installed it will scan your networks IP range, and report the collected data back to the AXESS Secure Server.

How does the AXESS DCA work?
The AXESS DCA collects device data using SNMP (Simple Network Management Protocol) and ICMP (Internet Control Message Protocol) and optional PJL (Print Job Language). The DCA gathers this data at regular pre-set intervals from all printer, and multi-function peripheral devices on a clients network. Once a scan is complete, the DCA will send the collected data to the secure AXESS server to be uploaded into the Print Management program.

What do I need to install the AXESS Data Collection Agent (DCA)?
The minimum requirements to install the AXESS DCA are:
Port 21, Port 80, or Port 443 must be open for transmission of data.
Computer system that is connected to the network.
Windows 2000/XP
100mbit or higher Network Card
256mb of RAM
Internet connected browser
Computer system should be powered on at all times for maximum efficiency
Computer system does not need to be a dedicated system.

What data will AXESS Print Management provide?
AXESS Print Management will provide information on:
Page Counts
Supply Levels
Device Location
Cost per page
Device Utilization
Model
Serial #
Error code reports
Maintenance schedules
IP Addresses

Who can access my AXESS Print Management data?
AXESS Print Management data can be viewed with a log-in and password. Each account will have an administrator with the ability to add or remove individuals from accessing their account data.

Will AXESS recognize anything other than printers?
Yes. As long as the machine is SNMP MIB-compliant AXESS will gather information from Printers, Copiers and Multifunction Devices.

Will AXESS collect any personal data?
No. AXESS will collect only data stored in the memory of the printing device; such as page counts, toner levels, device description, etc.

How long will it take to install the DCA on my network, and start scanning my network?
The DCA may be installed in as little as 5 minutes, and will start scanning your network and collecting data immediately.

How secure is the AXESS Print Management solution?
To ensure security, the AXESS Print Management server is housed in a Class A data center. The Data center has over 8 fiber optic backbones to ensure continuous data flow and a triple redundancy energy system to prevent loss of power, security checks for all employees with access to the server and the data is mirrored every day to prevent loss. The server is protected by an ISA software firewall that is completely locked down to only allow required communication through ports 21, 80, and 1443.

For more information contact us at 212-447-6633